做个好卖家
Being a Good Seller
在买卖中做到为顾客着想、公平和诚实;对顾客信守承诺;明白为什么诚信很重要,因为它能带来回头客和好声誉。
Customer service, fairness, and honesty in business; keeping promises to customers; why being trustworthy matters for repeat business and reputation
学习证据 / Evidence
- 解释为什么对所卖的东西保持诚实很重要
- 描述好的客户服务是什么样的(礼貌、乐于助人、信守承诺)
- 举例说明不公平或不诚实会如何损害生意
- Explain why being honest about what you're selling matters
- Describe what good customer service looks like (being polite, helpful, keeping promises)
- Give an example of how being unfair or dishonest could hurt a business
评估问题 / Assessment
如果{{name}}把东西卖给朋友后第二天坏了,他们会明白为什么应该负责解决,而不是不理不睬吗?
If {{name}} sold something to a friend and it broke the next day, would they understand why it's important to make it right rather than ignore it?