谁是顾客?
Who Is a Customer?
理解顾客就是购买你所制作或提供的东西的人;思考顾客想要和需要什么;知道企业是为人们服务的。
Understanding that a customer is someone who buys what you make or do; thinking about what customers want and need; the idea that businesses serve people
学习证据 / Evidence
- 用自己的话说出什么是顾客
- 说出顾客在决定要不要买东西时可能会看重什么(质量、价格、看起来好看)
- 解释为什么需要考虑顾客想要什么,而不只是自己想做什么
- Define what a customer is in their own words
- Suggest what a customer might look for when deciding whether to buy something (quality, price, looks nice)
- Explain why it matters to think about what the customer wants, not just what you want to make
评估问题 / Assessment
如果{{name}}打算在学校活动中卖柠檬水,能不能想一想怎么做才能让大家更想买自己的柠檬水,而不是买别人的呢?
If {{name}} was planning to sell lemonade at a school event, could they think about what would make people want to buy their lemonade rather than someone else's?